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- Provide technical and scientific oversight of the laboratory.
- Perform mock inspection and provide corrective action and effectiveness checks
- Work on-site once a month and consult either on-site, by telephone or electronically
- Verify test procedures performed and establishes the laboratory’s performance criteria
- Enroll the laboratory in an approved PT program commensurate with services offered
- Establish a quality control program appropriate for the testing performed
- Establish the acceptable levels of analytic performance, and ensure these levels are maintained throughout the testing process
- Resolve technical problems and ensure remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications
- Identify training needs and ensure testing personnel receive regular in-service training
- Evaluate the competency of all testing personnel on an ongoing basis